Sophia Technologies, LLC ("Sophos," "we," "us," or "our") is committed to protecting the privacy of users of the Sophos social networking app ("the App") and visitors to the getsophos.app website ("the Website"). This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of information. By using the App or Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information: This includes but is not limited to names, email addresses, phone numbers voluntarily provided by users during account creation, profile setup, or interactions within the App.
Public Profile Data: Information users explicitly provide in their public profiles, such as educational background, expertise, interests, and profile pictures.
Certificates/Documents: Information voluntarily submitted by users seeking educator status, including credentials, certifications, and educational documentation.
User-Generated Content: Any content, including text, images, videos, or other materials, created or posted by users on the platform.
Connections: Information regarding users' interactions and connections with other users on the App.
App Usage Data: Anonymous reports of technical issues, crashes, and errors to enhance the App's performance and functionality.
Device Tokens: Unique identifiers used for sending push notifications and facilitating communication with users' devices.
2. Methods of Collection
We collect information through various means, including user input via registration forms, profile creation, comment sections, submission of documents, and application forms within the App. Additionally, we utilize automated technologies such as cookies and analytics tools for data collection related to user interactions with the Website and App.
3. Purpose of Data Collection
We collect and process data for the following purposes:
Account Creation: To establish and manage user accounts and profiles.
Enhancing User Experience: To personalize user experience, provide relevant content, and facilitate connections between educators and students.
Marketing and Communication: To communicate with users about service updates, new features, promotions, and other relevant information.
App Maintenance: To diagnose and resolve technical issues, bugs, and errors for the smooth functioning of the App.
Improving Services: To analyze usage patterns, trends, and user feedback for continuous service enhancement.
4. Data Sharing
We may share collected information under the following circumstances:
With Advertisers: Aggregated or anonymized data may be shared with advertisers and advertising networks for targeted advertising purposes.
External Service Providers: We may engage third-party service providers, such as Google Analytics, advertising networks, and supply-side platforms, to assist in data analysis, marketing, and app functionalities. These providers are contractually bound to use the information solely for the purposes outlined by Sophos.
5. User Rights
Users have certain rights regarding their personal information, including:
Right to Access: Users can request access to their personal data collected and stored by Sophos.
Right to Rectification: Users can request corrections or updates to inaccurate or incomplete data.
Right to Erasure: Users can request the deletion of their personal information from our systems, subject to legal obligations and legitimate business needs.
Right to Object: Users can object to the processing of their data for certain purposes, including direct marketing.
Right to Portability: Users can request the transfer of their data to another service provider in a structured, commonly used, and machine-readable format.
Users can exercise these rights by contacting us at info@getsophos.app.
6. Security Measures
We employ industry-standard security measures to protect user information:
Authentication and Authorization: We utilize world class authenticators and protective technology to ensure secure access to non-public data.
Data Encryption: Data transmission is encrypted to safeguard information during transmission.
Secure Data Storage: Our databases are stored in a secure environment, restricting access to authorized personnel and preventing unauthorized access or breaches.
7. Legal Compliance
Sophos is committed to complying with relevant data protection laws and regulations, including but not limited to:
General Data Protection Regulation (GDPR): Ensuring compliance with EU data protection requirements for users in the European Economic Area (EEA).
California Consumer Privacy Act (CCPA): Complying with privacy rights afforded to California residents regarding their personal information.
Other Applicable Laws: Adhering to additional laws and regulations in jurisdictions where Sophos operates or where users reside.
8. Contact Us
For inquiries, concerns, or to exercise your privacy rights, please contact us at info@getsophos.app. You can also visit our website at getsophos.app for more information.
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This detailed privacy policy aims to provide comprehensive information to users regarding the collection, use, and protection of their personal information while using the Sophos App and Website. It is important to note that this policy is subject to periodic updates, and users are encouraged to review it periodically for any changes.